Cruise Storno

Cruise Cancellation Rules

Cancellation and payment policy for Desire Cruise

Cruise Cancellation

Customer Service

+49 30 34092963

Monday - Thursday
9:00 am - 6:00 pm (CET)

Friday
9:00 am - 3:30 pm (CET)

Saturday - Sunday closed

Ship Details

Occupancy:
690 (double occupancy)

Net Tonnage:
30.277 tons

Length: 180 m
Width: 25 m
Guest Decks: 8

Cruising speed:
18,5 knots

Renovated: 2016

Electrical current:
110/220 Volt

Officers and crew: 408
Register of shipping: Malta

Temptation Cancun Resort

Temptation Cancun Resort

Cancellation and payment policy

The Desire Cruise is a full charter, that means, Desire Cruises rents the whole ship for the duration of the cruise. Desire Cruises determine the prices, cancellation and payment policy. Also the service offered on board and the services which are included in the cabin price is determined by the organizer. Here you will find the conditions for the Desire Cruises Barcelona - Rome 2018.

Payment Information

Payment: Your cabin can only be guaranteed if you make a deposit of 1,000.- USD for a Stateroom cabin and 3,000 USD for a suite. The balance is payable at the latest by 8. December 2017 .
Payment method: Payment by bank wire transfer or Credit Card (Master Card or Visa)

Cancellation policy

This cruise (Barcelona - Rome) is a full charter and for couples only (21+). There are separate payment and cancellation conditions of the organizer: Operadora de Yates de Cancun S.A. de C.V. as follows:

  • Cancellation till 26. May 2017 = 300.- USD p. person
  • Cancellation from 27. May 2017 = 450.- USD p. person
  • Cancellation from 09. September 2017 = 600.- USD p. person
  • Cancellation from 19. December 2017 = 100%

If you need to cancel your reservation and you paid with credit card the credit card charges of 1%, which we have taken over for you, will be non-refundable.

The following services are included in the cabin price:

  • All taxes and fees
  • Breakfast, lunch and dinner at the main restaurant
  • All non-alcoholic drinks, excluding drinks from the water menu
  • When booking a suite, the Ultimate or Premium beverage package is included
  • Day and evening entertainment
  • Sports and leisure facilities
  • Playrooms
  • Fitness Center
Andrea

Questions about the cancellation policy?

If you have any questions about the cancellation or payment policy, please contact us. We strongly advise you to take out a travel cancellation insurance for this cruise, as the cancellation costs can be up to 100%.

+49 30 34092963

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