Desire Resort Lobby

House rules

Please note
the house rules from
Desire Resort!

Desire Resort Insider

Customer Service

+49 30 34092 63

Monday - Thursday
9:00 am - 6:00 pm (CET)

Friday
9:00 am - 3:30 pm (CET)

Saturday - Sunday closed

Temptation Cancun Resort

Temptation Cancun Resort

Desire Resort House rules

The House rules are part of the general terms and conditions of Desire Resort. These rules apply, even if they are not specifically mentioned. To ensure that all guests have the opportunity to enjoy their stay and experience at the Desire Resort we kindly ask you to respect the House rules listed below.

The main house rules at Desire Resort:

  • Please wear appropriate clothing at all Desire Resort restaurants.
  • The hotel has created a friendly atmosphere in the Desire, drug use is strictly prohibited.
  • Because of the concept of Desire Resort we ask you to respect the other guests.
  • Picture taking or video recording in the public areas is prohibited.
  • Please refrain from sexual activities in the public areas.
  • Please treat other visitors with the utmost respect, and remember the golden rule: "No" means "No".
  • For a fee, beach beds can be reserved.
  • Should personal belongings be found on the beach beds or pool loungers, they will be brought to the front desk.
  • The hotel is not responsible for items lost from the safe.
  • The Desire Resort offers a safe and open-minded environment where you can fully enjoy your stay at Desire Resort. However, there is a firm company policy that all employees are strictly forbidden from interaction with the guests. Otherwise, the employee or employees risk losing their employment.

More Information
We also want to point out that you will see guests during your stay, which does not comply with the House rules. Either because they do not know the House rules or because they do not respect these rules. If the behavior of other guests disturbs you so much, we recommend that you contact the guest manager.

Guests who do not comply with the House rules, run the risk having to leave the hotel. Please keep in mind, a refund of your stay price, even partially, is not provided in this case.

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