Privacy

Privacy

Customer Service

+49 30 34092963

andrea.aphroditetravel

Monday - Friday
9:00 am - 6:00 pm (CET)

Saturday - Sunday closed

Temptation Cancun Resort

Temptation Cancun Resort

Privacy and terms of use for this website

We don’t just promise not to misuse your trust, but also to take your privacy very seriously and do everything in order to protect it. In the last view years, we have implemented important changes in our systems in order to protect your privacy and ensure discretion towards third parties.

What we do for your Privacy

One of these measurements was the change of our company name into BlueFields, so no conclusions about your booking can be drawn. Credit card statements only inlcude BlueFields GmbH. For online money wires you also only use BlueFields GmbH as a recipient.

We only use state of the art servers, permanently maintained and protected through firewalls and virus scanners. All computer systems are up to date. We use technical and administrative security procedures

Only authorized persons have access to your data, solely for handling of your booking or customer service. The Internet cannot offer 100% security, but a SSL encryption is used whenever your data is entered.

The collection, processing and use of your personal data takes place in compliance with the regulations of the "Bundesdatenschutzgesetz (BDSG)" (Federal Data Protection Act). In the text below, you can find information regarding what data you need to provide, and how it will be used.

1. Personal data

Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual (the data subject). The processing of your data will take place when you enter them on our website, send us an e-mail or when you state them over the phone.

We collect and process your data only in order to prepare offers or for imparting and handling your requested travel services, offers or other services, primarily when booking a holiday through us.

We process the following data: Your name and surname, your address, your phone and/or fax number, your e-mail address, your IP-address and additionally your dates of birth, in case you book a flight, a rental car or a travel insurance. If you have been granted the permission (through explicit statement) to book services for other persons, we will process their names and surnames, and when booking a flight, a rental car, or travel insurance, we will also process their dates of birth.

2. That's what we do with your personal data

Your data is being used to prepare offers, invoices and your travel documents. In addition, we transmit your data to hotels, flight carriers, credit card companies and other service providers, which have been ordered to carry out the travel arrangements. We ensure to only transmit your data to known service providers, and only for carrying out the needed travel arrangements. In addition, we only transmit data needed for carrying out these travel arrangements.

3. Transmitting your data when booking a flight

According to US law, travel and booking data, the so called Passenger Name Records (PNR) are transmitted to the US Department of Homeland Security (DHS) by the airlines. This rule applies to all flights to, from, or through the United States, and mainly serves the purposes of preventing terrorist offenses and other heavy crimes. The retention period for PNR's is 3 years and 6 months. The data can be transmitted to other authorities. In addition, data from your passport, the so called Advanced Passenger Information (API) will be collected. A detailed statement regarding the use of your data can be found in decision 2004/535/EG of the European Commission.

4. Other services requiring your personal data

When visiting our website, you need to register in order to use certain functions, such as our forum, or in order to write reviews and travel diaries. If you register, we will ask for data such as your name, surname and e-mail address. If you wish to do so, you can use fictional data. If we ask you in our forms for further data, it is always voluntary to fill in these. The regarding fields will be marked.

5. Google Analytics

his website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so called Cookies, text files that are saved on your computer and are used in order to analyse the use of our website. The collected data is usually transmitted to a US-based server of Google and saved. If IP-anonymization is activated on this website, your IP is shortened within member states of the European Union or in states that are members of The Agreement on the European Economic Area. Only in specific cases your full IP-address will be transmitted to a US-based Google server and shortened there. Google will use this information in our name in order to analyse your use of this website, in order to generate reports about usage activities the stored IP address will not be used by Google in combination with any other data. You can prevent the saving of cookies through your browser settings, although it might not be possible to use some of the provided services or functionalities of this website to the full extent.

You can prevent the transmitting of the data generated by a cookie and associated with your use of this website (including you IP address) to Google, through downloading and installing a browser plugin, which you can find by following this link

We want you to acknowledge that we shorten your IP address to 3 digits in order to ensure your anonymity.

6. Cookies

In order to provide better nationalities on our website, we might save one or more cookies in your browser. If we do so, we will explicitly inform you about the extent of usage.

7. External links on our website

We might use links to third-party websites on our website. In some cases, these websites might not follow the same privacy policy as we do. We are not responsible for these websites and have no influence on the provided information and services.

8. Usage of our website and the provided services

You are accountable for all the data you upload on our servers or transmit to us in any other form. This includes primarily photos and texts, which are protected by copyrights and privacy policies. In order to do so, we save the IP address associated with the upload. By registering for specific services on our website, you acknowledge the terms & conditions of this website.

9. Retention periods and storage period

According to § 257 HGB (Commercial Code) we are obliged by law to store data regarding tax and commerce. Only after 6 respectively 10 years the data will be deleted. You are entitled to request information on your data at any time free of charge. Also, you can always withdraw your statement of agreement. In addition, you have the right to delete, block or change your data at any time. Exempted from this is data saved according to legal regulations, especially accounting and bookkeeping data.

10. Your agreement to data usage

If you use our website, we ask you to agree to our privacy policy and our terms of use. In order to withdraw your agreement or request a change, blocking or deletion of your data, just send us a short e-mail or a fax.

11. Sale of your data

A sale of your personal data is explicitly excluded.

12. Changes

This privacy policy is valid from 1st of August 2016. We will inform you of any changes to the policy if they are to occur. If you have any questions regarding our privacy policy, you can reach us through e-mail or give us a call.

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